Kiosk Mode

Kiosk Mode keeps reports always on with auto-refresh, ideal for real-time displays in clinics, retail, and more.

1: Overview

Kiosk Mode allows Pro users to publish reports that remain continuously open and automatically refresh every 5 minutes, making them ideal for passive viewing on large displays.

This feature supports a long-standing need for persistent, auto-updating report displays in environments like:

• Retail stores displaying real-time customer feedback

• Clinical settings showcasing patient experience dashboards

Previously, reports would time out or lose filters during refresh, limiting these use cases. Kiosk Mode solves this problem by keeping filters in place and preventing timeouts.

2: Publishing a Report in Kiosk Mode

To publish a report in Kiosk Mode:

1. Go to the report's permissions menu.

2. Toggle the report from Standard to Kiosk mode.

3. A warning message will appear explaining:

• The report will remain open indefinitely (no session timeout)

• The data will automatically refresh every 5 minutes

4. Confirm the switch to Kiosk Mode.

5. Publish the report.

Note: Kiosk Mode still requires an end user login. There is no generic or anonymous access link.

3: Setting Up a Display

After publishing the report in Kiosk Mode:

1. Log in as the assigned end user on the display device.

2. Apply any filters needed.

3. Leave the report open, it will refresh automatically without clearing filters or timing out.

Tip: Filters persist even through refreshes. Unlike pressing F5, you won’t lose your settings.

4: Page Cycling

When a report that has multiple visible pages and is set to “Kiosk Mode” the report will automatically cycle through those pages every 30 seconds, for the end user.

After showing the last page, the report will return to the first page and continue cycling.

4.1: Via CDL

This is controlled by a CDL property which is by set as following by default:

kioskPageCycleInterval: 30

User can update the cycling interval by editing the number of seconds in CDL. Setting this to 0 will stop the auto cycling.

The purpose of this is to allow Kiosk reports to show more information than just what can be visible on 1 page at a time.

4.2: Via Dashboard

1. Open Report Permissions and choose between “Standard” and “Kiosk” modes.

2. Switching to Kiosk Mode will display a warning about auto‑refresh and persistent display. You’ll now see new UI options for setting the Autocycle interval (in seconds).

3. Set the desired interval (time before the report automatically moves to the next page). The default is 30 seconds.

4. Setting the interval to 0 disables Autocycle, keeping the report on the initial page.

Note: Autocycle does not apply to report subpages.